Online store “Zoovetpets”, located on the domain name,


1.1.Public offer (hereinafter – the “Offer”) – a public offer by the Seller, addressed to an indefinite circle of persons, to conclude with the Seller the agreement of sale-purchase of Goods by remote way (hereinafter – the “Agreement”) on the terms contained in this Offer, including all Appendices.

1.2 Ordering Goods on the website of the Online Store – items specified by the Buyer from the range of Goods offered for sale, when placing an order for the purchase of Goods on the website of the Online Store or through the Operator.


2.1 The Buyer’s order of Goods, posted on the site of the Online Store means that the Buyer agrees with all the terms and conditions of this Offer.

2.2 The Administration of the website of the Online Store has the right to make changes to the Offer without notifying the Buyer.

2.3 The validity of the Offer is not limited, unless otherwise specified on the site of the Online Store.

2.4 The Seller provides the Buyer with complete and accurate information about the Goods, including information about the main consumer properties of the Goods, the place of manufacture (manufacturing plant), as well as information about the warranty period and shelf life


3.1 The price for each item of Goods is indicated on the website of the Online Store.

3.2 The Seller has the right to unilaterally change the price of any item of Goods.

3.3 In case the price of the ordered Commodities is changed, the Seller undertakes to inform the Buyer about the change in the price of the Commodities within the number of days.

3.4 The Buyer has the right to confirm or cancel the Order for the purchase of Goods, if the price has been changed by the Seller after the Order has been placed.

3.5 The Seller is not allowed to change the price of Goods paid by the Buyer.

3.6 The Seller indicates the delivery cost of the Goods on the website of the online store or informs the Buyer when the Operator places the order.

3.7 The Buyer’s obligations to pay for the Goods are considered fulfilled from the moment of the Seller’s receipt of funds.

3.8 Payments between the Seller and the Buyer for the Goods shall be made by the methods specified on the website of the online store


4.1 The Buyer shall order Goods through the Operator the service of the Internet-shop website of the section.

4.2 When registering on the site of the online store, the Buyer shall provide the following registration information:

4.2.1. last name, first name, patronymic of the Buyer or the person specified by him (recipient);

4.2.2. address where the Goods should be delivered (if delivery to the Buyer’s address);

4.2.3. e-mail address;

4.2.4. contact telephone number.

4.3 The name, quantity, assortment, article number, and price of the Goods selected by the Buyer are indicated in the Buyer’s basket on the website of the online store.

4.4 If the Seller needs additional information, he has the right to request it from the Buyer. In case the Buyer fails to provide the necessary information, the Seller shall not be liable for the Goods chosen by the Buyer.

4.5 When placing the Order through the Operator (clause 4.1. of this Offer) the Buyer undertakes to provide the information specified in clause 4.2. of this Offer.

4.6 The Buyer shall accept the terms of this Offer by entering the relevant data into the registration form on the Online store’s website or when placing the Order through the Operator. After placing the Order through the Operator, the Buyer’s data is registered in the Seller’s database. Having approved the Order for the selected Goods, the Buyer provides the Operator with the necessary information in accordance with the procedure specified in clause 4.2. of this Offer.

4.7. The Seller is not responsible for the content and reliability of the information provided by the Buyer when placing the Order.

4.8 The Buyer is responsible for the accuracy of the information provided when placing the Order.


5.1 The Seller renders services to the Buyer on delivery of Goods by one of the ways specified on the site of the Internet-shop.

5.2 If the Agreement of distant purchase and sale of goods (hereinafter – the Agreement) is concluded with the condition of delivering the Goods to the Buyer, the Seller shall deliver the Goods to the place specified by the Buyer, and if the place of Goods delivery is not specified by the Buyer, then to the place of his residence or registration, within the term specified in the Agreement.

5.3 The place of Goods delivery is indicated by Buyer when placing an Order for the purchase of Goods.

5.4 The term of delivery of Goods to the Buyer consists of the term of order processing, 1-3 days and the term of delivery, depending on the postal service and its route of movement by track number, passing the customs terminal and other factors, the delivery time depends on the country and location of the buyer’s address – each case individually.

5.5 The delivered Goods are handed over to the Buyer, and in the absence of the Buyer – to any person who presents a receipt or other document confirming the conclusion of the Agreement or the execution of Goods delivery.

5.6 At the time of transfer of the Goods, the information stipulated in Appendix No. to the Contract shall be provided to Buyer in writing.

5.7 Information about the Goods is brought to the Buyer’s attention in the technical documentation enclosed to the Goods, on labels, by marking or in any other way accepted for certain types of goods.

5.8. Information on the mandatory confirmation of conformity of the Commodities shall be provided in the manner and methods established by the legislation on technical regulation, and shall include information on the number of the document confirming such conformity, the period of its validity and the organization which issued it.

Carefully read the text of the public offer and if you do not agree with any clause of the offer, you have the right to refuse to buy the Goods provided by the Seller, and not to perform actions specified in clause 2.1. of this offer.